Cashing Out

How to Cash Out	\|	Cash Out Payments Time Frames
Reversing Your Cash Out	\|	LuckyAcePoker.com Cash Out Policy

Cash Out Payments Time Frames

How Long Does it Take to Receive My Winnings?

As part of our commitment to providing truly superior service, LuckyAcePoker.com makes every effort to ensure that your Cash Out request is processed as quickly and efficiently as possible.

Cash Out requests are processed three (3) Business Days from the date of request. During this time you may cancel your Cash Out Request, from within the Poker Room's Cashier, and return it to your LuckyAcePoker.com Bankroll (please see Reversing Your Cash Out of this site). This will allow you to play for Money Play, without submitting a new Deposit to your LuckyAcePoker.com Account. After three (3) Business Days, the status of your Cash Out Request will change to "Processed" and you will no longer be able to cancel it.

The following is a summary of the Cash Out process:

Please note: all time frames are calculated in Business Days (Monday through Friday).

Payment Method	Awaiting Process or Accepted*	Processed**	Total	Payment Posted as from:
Credit/Charge/Debit Cards	3 Days	4-7 Days	7-10 Days	A variant of: Intersafe Global or I-Fund Intersafe Global or Intersafe Global (EU) P Ltd. or Cassava/Intersafe +350-49254
Italian Pre-paid Cards (Post pay and Kalibra)	3 Days	4-7 Days * Please note that refunds to prepaid cards (such as Post Pay cards and Kalibra) that exceed Euro 2000, are usually sent to the holder as draft and are received from the post office after 8 business days.	7-10 Days	A variant of: Intersafe Global or I-Fund Intersafe Global or Intersafe Global (EU) P Ltd. or Cassava/Intersafe +350-49254
Solo/Maestro Debit Cards	3 Days	7 Days	10 Days	InterSafe Global or Intersafe Global SP
UK Credit Cards via BACS	3 Days	3 Days	6 Days	Payment received with thanks
Bank Draft	3 Days	Europe 10-15 Days	13-18 Days	Cassava Enterprises issued by Natwest
		Canada 7-10 Days	10-13 Days	Immediate e-Check
		Rest of World 21-28 Days	24-31 Days	Cassava Enterprises issued by Natwest
Moneybookers	3 Days	1-2 Days	4-5 Days	mb_pcp@cassava.net
NETELLER *Not available to members in Canada.	3 Days	1-2 Days	4-5 Days	Cassava Enterprise Limited
Wire Transfer	3 Days
Wire Transfer	3 Days	4-7 Days	7-10 Days	Cassava Enterprises

* Cash Out request can still be cancelled and returned to your Bankroll.
** Cash Out request has been processed and is being delivered to you.

You will be notified by Email once processing of your Cash Out Request has been completed and the funds have been transferred to you.

Please note: it may take additional time for your Credit Card or payment method provider to post your Cash Out funds to your account.

Cassava Enterprises (Gibraltar), Ltd. (the operator of LuckyAcePoker.com ), reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions.

There are no fees for any of our Cash Out services.

We want our Members to receive their winnings as soon as possible and will do our utmost to keep the time frames stipulated in our Cash Out Policy. Please be aware, however, that some Cash Out methods are completed via third parties and delays beyond our control may occur, in rare cases.

If your Cash Out payment has not been posted within the specified time frame (see chart above), please contact our Support Team.

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