How does the LuckyAcePoker.com Rewards Program work?
The LuckyAcePoker.com Rewards Program is simple. You earn Reward Points that can be redeemed for cash by playing in LuckyAcePoker.com ring games and tournaments.
The more you play, the more Status Points you get. Once you reach certain monthly Status Point ceilings, you move to a higher status and earn more Reward Points for every Status Point.
For example, when you reach “Gold” status you get 4.5 Reward Points for every Status Point you collect Once you reach Platinum status you will begin earning 9 Reward Points for every Status Point.So the more Status Points you earn, the higher your status and the more you get!
back to topWhat’s the difference between Status Points and Reward Points? 1.Status Points
Earned through Money Play. Click here to learn how we calculate Status Points.
Determine your status but cannot be converted to cash.
Are reset on the 1st of every month or year.
Your payback from playing at LuckyAcePoker.
Do not expire (unless you are inactive for over 3 months).
back to topHow can I keep track of my Status Points?
The Status Progress Bar can be found in the top left hand corner of your table screen during game play.In addition, you may keep an eye on your Status Points on your personal rewards page.
back to topCan I earn points from playing casino games via the poker lobby?
Yes. points can be earned whilst playing casino games as well. For every $16 wagered on casino games, you will earn 1 Status Point. Status Points are converted to Reward Points at face value, as a multiplier is not used when earning from casino games.
back to topIf my Status Points are reset at the end of every month, and I reach a new status on the 29th, do I keep this status for 2 days?
No. We have made sure that you get the maximum from your status, which is why any new status gained during a month will be secure until the end of the following month. So, for example, if you reach a new status on the 29th of April, this will be your status right until the end of May!
back to topHow do I become a VIP member?
When you reach the 60,000 Status Point mark during a calendar year, you will be awarded VIP status* and consequently contacted by your personal account manager, available only to VIPs.
Unlike any other poker rewards program, LuckyAcePoker allows you to remain in that status from the moment you earn it, until the end of that current month, and then, for another solid 12 calendar months following! For example, if you reach VIP status on the 12th of April 2012, you will remain in this status until the 30th of April, 2013. This means for a whole year you can simply concentrate on earning points to reach our highest level - VIP Diamond.
*Terms & Conditions
back to topHow much are my Reward Points worth when I convert them to cash?
You can redeem $10 for every 1000 Reward Points you have.
back to topHow do I convert Reward Points into cash?
Open the Cashier from the main poker lobby.
Click on My Rewards.
Click Convert Reward Points to Cash.
Your bankroll will be credited in the amount stated in Your Rewards Point Total line.
back to topThe "Convert Reward Points" button is disabled on my screen. Why?
Click Convert Reward Points to Cash. Also be aware that you can only convert your Reward Points total and not part of the total amount.
back to topCan my Reward Points expire?
Reward Points will only expire if your account is inactive for 3 months.
back to topIf I have more questions, who can I contact?
For any further questions feel free to contact our expert Member Support team , 24 hours a day 7 days a week. They will be more than happy to assist you on any matters regarding the LuckyAcePoker Reward Program.
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